New Member Guide

A guide for new members

If you’ve recently joined us, welcome to Genting Casino! We’re so pleased to have you with us, carrying on reading to find some top tips and important information on becoming a new member…

Pre-register today!

Pre-register with us here before you visit! We offer special promotions and free offers exclusively for our customers who are registered with us…

Don’t forget ID

When you visit a Genting Casino, don’t forget to bring ID as you’ll need it to enter the casino as well as with drawing winning funds.

Dress Code

Smart casual is a general rule at our casinos, smart jeans and smart trainers are acceptable. However, football shirts, muscle/vest tops are not… Plus for the security and safety of all members, we ask that caps and hats are not to be worn, so that we can clearly see everyone on our CCTV system.

Mobile and Camera Usage

You’ll be able to use your mobile phone in non-gaming areas, however generally taking pictures within a casino is not permitted. If you’re visiting us for a special occasion, managers may allow this as an exception! This however will not be allowed next to the gaming as photography is prohibited in this area.

Chatting to dealers

Our dealers are a friendly bunch and are happy to chat, but please remember during busy times they have to look after a large number of customers. Our dealers can help with the rules of the game, but they cannot give advice on how to bet.

Get rewarded with our App

Download the free My Genting app, where you can track your points, view your offers and complete challenges to earn even more! Download today and get an extra £10 IN POINTS to be spent on gaming or food and drink on your next visit! Find out more here.

Other News

Freedom Day Changes

We're looking forward to welcoming you to your local Genting Casinos on 19th July, with a little bit more normality…

Need a Break?

At Genting we want to provide a safe gambling environment, that's why we've introduced new tools to help manage your gambling and time at our casinos.