Offer Terms & Conditions
Genting Casinos UK
Match Play / Free Play / Free Points / Spin to Win TERMS AND CONDITIONS (1.5)
All entries and redemption are subject to the following terms and conditions – please read the following carefully.
Terms and Conditions of Entry
- This promotion is open to all My Genting Card Holders aged 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies and anyone else professionally connected with this promotion who are all precluded from promotion. If not registered, customers can sign up on the day of entry. Genting operates a challenge 25 policy, so please ensure that you bring your photographic ID with you.
- All non-point based offers redeemed from the kiosk at the casino will be valid on the day of redemption at that casino only unless a greater period is stated on the voucher.
- All free point offers will be valid for 12 months once redeemed from the kiosk and are subject to the terms and conditions of the My Genting scheme, for the full My Genting T&C’s click here
- All offers cannot be used with any other promotion or voucher on the same day.
- The offer is only valid for the customer named on the voucher only.
- Offers are not transferable or redeemable for cash.
- Match Play / Free play & Spin to Win vouchers are single use only and are subject to the following conditions;
Match Play / Free Play
- If the free play / match play voucher is to be used on live gaming then it should be presented at the table and can be broken down into smaller bets subject to the table minimum.
- If the offer is a ‘Match Play’ offer, you are required to stake an amount equivalent to the face value of the voucher and the casino will match that stake.
- Winning promotional stakes are not retained and can be reused for another wager with the exception that if promotional chips are placed on the ‘outside even chance’ bets, if zero comes in on roulette, the bet will be paid but the promotional chips will be retained.
- Free play / match play and promotional chips cannot be used as progressive wagers.
- You are required to stake all the promotional funds before being able to cash out.
Spin to Win Terms
- The amount of ‘Spin to Win’ is detailed on the offer or on the voucher or offer being displayed in the App.
- Spin to Win Vouchers can only be used on Roulette.
- A Spin to Win voucher is valid for a single number straight up bet on Roulette, if the voucher is placed on the winning number on that spin, the customer will win the value stated on the voucher.
- E.g. If you placed your voucher on number 8 and the voucher stated £25 on it. If number 8 is the winning number. You would receive £25 and the voucher would be retained.
- i.e. The voucher is equal to a £1 bet paying out at odds 25-1
- The Spin to Win Voucher can only be used on one spin.
- Only one voucher will be accepted on any individual spin therefore it is at the discretion of the manager when participants can redeem the offer.
How To Redeem
- Go to the Kiosk at the casino either stated in your ‘Offers’ section of your app or the casino that has sent you this promotion and Insert your Loyalty Card.
- Find and redeem the appropriate Free Play / Match Play voucher.
- The following offers/vouchers should be printed at the kiosk and redeemed at the cash desk
- Free Play / Match Play Vouchers for Slots / E-Tables
- The following offers will automatically be added to your account with the amount stated in the offer once they are redeemed from the kiosk
- Free Play Vouchers for Slots / E-Tables Only
- Free Points
- The following offers/vouchers should be redeemed directly at the table once printed from the kiosk: -
- Free Play Vouchers for a specific table
- Free Play Vouchers for all tables
- Match Play Vouchers for all tables.
- Spin to Win Vouchers (Roulette Only)
General Terms and Conditions
- The promoter’s decision is final in all matters relating to this promotion. Anyone found abusing or breaching the spirit of this promotion will be prevented from participating in any further promotional activity. The Promoters reserve the right to:
- refuse to accept any entry if a voucher appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
- Void any entries (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;
- Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
- Exclude participation where entrants are subject to any barring, suspension or self-exclusion.
- Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.
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