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A Guide For New Members

A guide for new members

If you’ve recently joined us, welcome to Genting Casino! Carry on reading to find some top tips and important information on becoming a new member…

Pre-register today!

Pre-register with us here before you visit! We offer special promotions and free offers exclusively for our customers who are registered with us…

Don’t forget ID

When you visit a Genting Casino, don’t forget to bring ID as you’ll need it to enter the casino as well as with drawing winning funds.

Dress Code

Smart casual is a general rule at our casinos, smart jeans and smart trainers are acceptable. However, football shirts, muscle/vest tops are not… Plus for the security and safety of all members, we ask that caps and hats are not to be worn, so that we can clearly see everyone on our CCTV system.

Mobile and Camera Usage

You’ll be able to use your mobile phone in non-gaming areas, however generally taking pictures within a casino is not permitted. If you’re visiting us for a special occasion, managers may allow this as an exception! This however will not be allowed next to the gaming as photography is prohibited in this area.

Chatting to dealers

Our dealers are a friendly bunch and are happy to chat, but please remember during busy times they have to look after a large number of customers. Our dealers can help with the rules of the game, but they cannot give advice on how to bet.

Get rewarded with our App

Download the free My Genting app, where you can track your points, view your offers and complete challenges to earn even more! Download today and get an extra £10 IN POINTS to be spent on gaming or food and drink on your next visit! Find out more here.

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My Genting App

  • Complete Badges & Challenges and earn even more points
  • See what's on easily and conveniently at your local casino
  • All your messages in one place
  • Stay up to date with latest game releases
  • Track your points and current balance
  • Plus so much more

Available on Android and iOS devices,
with our free to download app

*10% off the all-day menu in Scotland instead. 10% off drinks excludes London Casinos Palm Beach, FortyFive Kensington, Crockfords, Colony and Scottish casinos. Full Badges T&C's here Full My Genting T&C's here

Download to start earning today!

MyGenting membership card and app showing on mobile phone

Genting Casinos UK Limited 
Company Number: 01519689
Registered Office: Genting Club Star City,
Watson Road, Birmingham, England, B75SA
Registered in England
VAT number: 482826028

Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission (licence number 537). Details of its current licence status as recorded on the Gambling Commission's website can be found here.

Copyright Genting Casinos UK Limited,
All Rights Reserved

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