Register
Casino LocatorPlay Online Now

News

Latest News & Releases

News_Header_Small_Hero_3c23ea5164.jpg

Back to Main News

Wirral casino team is the ace in the pack

A Wirral casino is celebrating after its team was judged the best in the UK. Genting Casino Wirral on Oxton Road, Birkenhead, won Genting Casino’s Team of the Year in recognition for outstanding customer service and operational excellence.

General Manager Paul Brodie, who collected the trophy at Genting Casinos’ annual conference, said: “We’re so proud to win this award for the first time. I have an amazing team at Genting Casino Wirral and I’m delighted that their hard work, enthusiasm and dedication has been recognised at the highest possible level within the business.”

Every year Genting’s 39 home market venues across the UK are judged for five different awards including Customer Service and Casino of the Year.

Paul Willcock, President and Chief Operating Officer for Genting Casinos UK, said: “Our annual awards are a chance to showcase the talents and dedication of the people who work in our business. The team at Wirral, led by their General Manager Paul, are highly motivated and their team work means they deliver consistently high customer service standards. They are outstanding and worthy winners!”

Genting Casino Wirral ranked highly on criteria including customer service feedback and mystery shopper-style visits, with the highest customer experience scores across the business for the last four consecutive years.

The way colleagues support each other and their commitment to the local community was also taken into account, with the team contributing to a number of good causes within the local community including local homeless charity, the Charles Thompson’s Mission.

Up to 50 people, both full and part-time, are employed at Genting Casino Wirral.

Genting Casino Wirral offers one of the ultimate nights out in the region, with all of the favourite casino games on hand including American Roulette, Blackjack, Three Card Poker and Electronic Roulette.

For further details about Genting Casino Wirral please contact the casino at 25-27 Oxton Road, Birkenhead, Wirral, CH41 2QQ, call 0151 653 667 or visit https://www.gentingcasinos.co.uk/casinos/casino/genting-casino-wirral/. Genting Casino Wirral is open daily from 12 noon to 6am, with live table gaming from 2pm to 6am.

wirral_a66c69db11.jpg
Previous ArticleNext Article

Download
My Genting App

  • Complete Badges & Challenges and earn even more points
  • See what's on easily and conveniently at your local casino
  • All your messages in one place
  • Stay up to date with latest game releases
  • Track your points and current balance
  • Plus so much more

Available on Android and iOS devices,
with our free to download app

*10% off the all-day menu in Scotland instead. 10% off drinks excludes London Casinos Palm Beach, FortyFive Kensington, Crockfords, Colony and Scottish casinos. Full Badges T&C's here Full My Genting T&C's here

Download to start earning today!

MyGenting membership card and app showing on mobile phone



Genting Casinos UK Limited 
Company Number: 01519689
Registered Office: Genting Club Star City,
Watson Road, Birmingham, England, B75SA
Registered in England
VAT number: 482826028

Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission (licence number 537). Details of its current licence status as recorded on the Gambling Commission's website can be found here.

Copyright Genting Casinos UK Limited,
All Rights Reserved

This website uses cookies

By clicking ‘Accept All Cookies’, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.See our Cookies Policy.