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Terms and Conditions

Food and drink

Terms and conditions

Food and drink

All entries and redemption are subject to the following terms and conditions – please read the following carefully.

Food and Drink Promotion Terms and Conditions

  1. This promotion is open to all UK residents aged 18 years or over except employees of Genting Casinos Ltd, agents or agencies and anyone else professionally connected to this promotion who are all precluded from participation.
  2. You must be a member of Genting Casinos, registered for the Loyalty Programme and over the age of 18. If not registered Customers can sign up on the day of entry. Genting operate a challenge 25 policy, so please ensure that you bring your photographic ID with you.
  3. Once redeemed from the kiosk at the casino stated in the offer, the voucher will be valid on the day of redemption at that casino only unless a greater period is stated on the voucher.
  4. All food and drink promotions are subject to availability.
  5. Food and Drink Promotional vouchers are subject to the following conditions depending on the promotion;

Free Drink

  • The voucher entitles you to a free drink consisting one of the following: - i. A glass of Prosecco ii. A standard Pint of Beer iii. A 175ml glass of house Red wine iv. A 175ml glass of house White wine

25% Off À La Carte Menu

  • The voucher entitles you to 25% 1 starter, 1 main course and a glass of house wine off the à la carte menu.

Two Meals and Get One Free

  • The voucher entitles you to a free meal when you purchase two full priced meals.
  • Valid on Tuesdays Only.

Free Breakfast Bap

  • The voucher entitles you to a free breakfast bap from our bar menu
  • One Voucher per day.
  • Valid Monday to Friday between 11:30 and 13:30.

Valet Drink for Points

  • The voucher entitles you to a drink from the valet for 50 points.   How to Redeem
    1. Go to the Kiosk at the casino either stated in your ‘Offers’ section of your app or the casino that has sent you this promotion and Insert your Loyalty Card.
    2. Find and press to redeem the offer.
    3. A voucher will be printed which you should present to the hospitality member of staff before paying for the bill.

General Terms and Conditions

  1. The promoter’s decision is final in all matters relating to this promotion. Anyone found abusing or breaching the spirit of this promotion will be prevented from participating in any further promotional activity.
  2. The Promoters reserve the right to: i. refuse to accept any entry if a voucher appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed; ii. Void any entries (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms; iii. Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or iv. Exclude participation where entrants are subject to any barring, suspension or self-exclusion.
  3. In the event that a participant who has redeemed a voucher has their membership to Genting Casino revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from this promotion.
  4. Any disputes must be raised immediately with the on Duty Manager.
  5. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.

  6. Promoter: Genting Casinos UK Ltd. Registered in England 01519689.

  7. Your Data: All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/

Responsible Gambling

  1. Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.

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*10% off the all-day menu in Scotland instead. 10% off drinks excludes London Casinos Palm Beach, FortyFive Kensington, Crockfords, Colony and Scottish casinos. Full Badges T&C's here Full My Genting T&C's here

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Genting Casinos UK Limited 
Company Number: 01519689
Registered Office: Genting Club Star City,
Watson Road, Birmingham, England, B75SA
Registered in England
VAT number: 482826028

Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission (licence number 537). Details of its current licence status as recorded on the Gambling Commission's website can be found here.

Copyright Genting Casinos UK Limited,
All Rights Reserved

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