In these unprecedented times we appreciate that there are changes and differences in everyone’s lives. To help protect yourself and stay in control of your gaming when playing with us online at GentingBet.com, please make sure you use our Safer Gambling tools to set deposit and time limits. In particular, please do not gamble if you are feeling anxious or because you feel you have more time on your hands, and please remember to set your limits. If you need support you can always phone the National Helpline on 0808 8020 133.
Responsible Gambling - Our Promise to you
Safer gambling is at the heart of all we do at Genting, and we take your protection very seriously. We strive to ensure that gambling is a fun and enjoyable form of entertainment for our customers through responsible play. We will help you make responsible choices by informing you of the risks associated with gambling and the tools available to help you stay within your limits when you gamble with us in our UK casinos or online at GentingBet.com
Whether you’re happy with your level of play or you think you need a little help, we have several different types of limits you can set-up on your online account with GentingBet.com to make sure you stay in control of your play online.
Go to the Gambling Limits section of your GentingBet account to set these up to suit you.
Gambling is a form of entertainment that should be budgeted for just as you would for other activities in your social life. Deposit limits are one of the Gaming Limit tools you can use to make sure you only spend what you can afford. For more advice on tracking your spend and other tools to help you budget see here.
It's easy to lose track of time when you're gambling, so set a time limit in advance. You can use Time and Session Limits or Reality Checks to help manage the amount time you are logged into your account.
If you want to take a short break from gambling with us, you can do so by taking a Time-Out for a period of 24 hours up to 6 weeks during which we won’t allow you to re-activate your account.
The Highest Standards
We’re proud to go above and beyond in safer gambling practices and in July 2019 GentingBet became the first operator in 2019 to achieve GamCare’s highest standard in customer safety, being awarded the SAFER GAMBLING STANDARD - Advanced Level 3.
This isn't just an award for us, it’s a way of doing things and a commitment to the protection of our community of customers. Read more about our accreditation here.