We have a legal obligation to establish that the money being spent is legitimate. This doesn't mean you're suspected of anything untoward; we just need to be confident that any funds used are not a cause for concern.

Moreover as industry professionals, we understand more than most that issues can arise around gambling. We want all our customers to play in a safe and responsible manner and within their means and to a level that is affordable to them.

What information will I be asked for?

We may need you to provide documentary evidence of your ID such as a passport or driving licence along with proof of address. In addition, you may also be asked for details on your occupation to help us gain a better understanding of your personal circumstances.

This may also include evidence surrounding sources of wealth and sources of funds, which may be in the form of bank statements, wage slips, tax returns, or other documents that supports your levels of play.

Will this Information be shared with anyone else?

ln accordance with our data protection policy, rest assured that this information will be held in the strictest confidence and will not be shared with any other organisations. Please review our Privacy Policy here.

Will other Operators ask me for this Information?

All gambling operators licenced by the UK Gambling Commission are required to follow these procedures to ensure that their services are not being used for any illegal activity.

What if I refuse to share my details?

Unfortunately, if you don't share this with us, it will put us in a difficult position and we may have no choice but to cease our relationship with you.

We value you as a customer and want to ensure you're comfortable with the information requested, so if you have any questions please do not hesitate to speak to one of our Casino Managers.

Yes, we have regular poker tournaments at Genting Casino Stratford, giving players of all experience levels the chance to enjoy competitive poker in a great casino atmosphere.

Our tournament schedule includes a variety of formats and buy-ins throughout the week. For the latest tournament dates, times, and entry details check out our poker schedule.

Smart casual dress is fine for our casinos, but if you want to feel a bit more James Bond; Casino Royale and opt for a tux – we won’t say no!

Smart jeans and smart trainers are acceptable, however, football shirts, muscle/vest tops are not. Caps and other hats are also a no for the security and safety of all our members, as it is vital that we can see people clearly on our CCTV system.

In addition, with London Stadium on our doorstep, on West Ham United FC match days (home games at London Stadium), away team shirts of the opposing team are not able to be worn on that day within the casino. If you have more questions, take a look at our first visit guide.