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Need A Break?

Think you need to take a break?

At Genting we want to provide a safe gambling environment, which is why we have introduced new tools for our customers to help them manage their gambling and time at our casino.

Whether it's a day, a week or a month, here at Genting Casinos we have plenty of options for you to take the time out you need.

How do I take a break?

Simply speak to a member of our management team on your next visit to find a plan suitable for you.

What happens when I take a break?

  • Once you have agreed the duration of your time out, you will not be permitted entry any Genting Casino until your time out period ends.
  • There is no time limit for your break, we can discuss a time period that's suited to you and your needs.
  • Once your time out has finished you will be able to visit our casinos as normal, with no process to go through upon your return.

If you feel you need more help, contact the National Gambling Helpline on 0808 8020 133, who will offer you free, confidential advice.

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Genting Casinos UK Limited 
Company Number: 01519689
Registered Office: Genting Club Star City,
Watson Road, Birmingham, England, B75SA
Registered in England
VAT number: 482826028

Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission (licence number 537). Details of its current licence status as recorded on the Gambling Commission's website can be found here.

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