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Open door policy

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At Genting Casinos we want to make your experience with us a seamless as possible, whether it’s is your first or one hundred and first visit and we know that not everyone wants to become a member.

We recognise that your first time in a casino may be a little intimidating so check out our first-time visitor page and our learn to plays to get a taster of what is in store when you visit.

Part of this is making entry into our casinos a lot simpler, the casinos listed below operate what we call an “open door policy”, this means that if you look over 25 you can just walk in and start to soak up the atmosphere and excitement that only a Genting Casino can deliver.

Don’t despair if you look under 25 (it’s a good thing!) Just bring some photo ID (Driving License / Passport) and you can enter after a quick age verification check.

Head to the bar or get straight in on the fun with the best slots in town and a variety of all the great table games at our casinos like Roulette and Blackjack, the choice is yours!

However, there is always an option to join our casinos and enjoy all the member benefits that this brings:

· Earn reward points on your play to spend on gaming or on food and drink

· Download the App to complete badges and challenges to earn points and also see what offers we have and what’s on at your casino

· Earn exclusive offers for members only

· Checkout our members page here.

To join just visit the reception or you can pre-register here.

Check out the casinos below that operate this open-door policy and click on the name to find out more and their opening times:

· Stoke

· Reading

· Westcliff

· Coventry

· Resorts World

· Birmingham Chinatown

· Derby

· Leicester

· Sheffield

· Manchester

· Bolton

· Wirral

· Liverpool Queens Square

· Liverpool Renshaw Street

We hope to see you soon!

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My Genting App

  • Complete Badges & Challenges and earn even more points
  • See what's on easily and conveniently at your local casino
  • All your messages in one place
  • Stay up to date with latest game releases
  • Track your points and current balance
  • Plus so much more

Available on Android and iOS devices,
with our free to download app

*10% off the all-day menu in Scotland instead. 10% off drinks excludes London Casinos Palm Beach, FortyFive Kensington, Crockfords, Colony and Scottish casinos. Full Badges T&C's here Full My Genting T&C's here

Download to start earning today!

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Genting Casinos UK Limited 
Company Number: 01519689
Registered Office: Genting Club Star City,
Watson Road, Birmingham, England, B75SA
Registered in England
VAT number: 482826028

Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission (licence number 537). Details of its current licence status as recorded on the Gambling Commission's website can be found here.

Copyright Genting Casinos UK Limited,
All Rights Reserved

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