Prioritising your Safety

FOR A SAFE AND ENJOYABLE CASINO EXPERIENCE

It's great news that we are now safe enough to be able to relax our covid safety restrictions and bring back the Genting Casinos experience we all know and love.  Safety of our satff and guests will remain high in our priorities, but we are pleased to be able to tell you that things are getting closer to normal in our Casinos in England in line with the latest Government guidelines. Here's a run-down of changes since in our English Casinos as of the 19th July:

Our doors are fully open 

We're pleased to share with you that there are no limits on capacity. So, our warm welcome is extended to as many friends and family as you'd like to bring along.

Keeping it clean

As always hygiene remains a priority for us all. That’s why we’re keeping sanitation stations and regular cleaning to make sure everyone has a safe and enjoyable visit.

Take your seat

More of you can join the action at our live blackjack, roulette and baccarat tables because we have removed the limits on the number of players at a table.

Face masks

It’s a Government recommendation to wear facemasks indoors in busy environments. So we have some available at reception for you if needed.

Keeping the distance

We’ve removed social distance markers and one-way systems for you. But please respect and consider other customers and our colleagues need for space.

See you at the bar!

Food and drink orders can now be placed at the bar. Or table service is still available if you prefer to rest your feet.

Safety at our casinos in Scotland…

Latest Government guidelines in Scotland have meant we have been able to relax some restrictions.

  • Player limits on our tables have now been removed
  • There are now no limits on capacity 
  • Face coverings are still mandatory
  • Food and drinks can now be ordered at the bar, however table service is still available if you prefer

 

As a reminder…

If you have any of the main symptoms of coronavirus get a PCR test (test that is sent to a lab) to check if you have coronavirus as soon as possible to ensure it's safe for you to visit. Whilst other symtoms have been reported, the most important symptoms of Covid-19 are still as follows:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell

 

Gambling Safely…

As always, safer gambling is at the heart of all we do and we strive to ensure our guests play within their limits to ensure it remains a fun and enjoyable form of entertainment.  Please read our “Safer Gambling” page on what measures we have in place to help you stay in control of your play.